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Frequently Asked Questions

Everything you need to know about Alongside, the family memory assistant.

What is Alongside?

Alongside is a family memory assistant. Tell Alongside something you want to remember by voice or text, then ask Alongside about it later in natural language. Alongside helps you remember the details of conversations, people, places, decisions, observations, and anything else you don't want to forget.

How does Alongside work?

Alongside has four simple actions: TELL, ASK, RECALL, and SHARE. TELL Alongside something you want to remember. ASK Alongside about something you've previously saved. RECALL tells you what Alongside knows about a person, place, subject, or situation. SHARE lets you send information from other apps to Alongside to review and remember, on devices that support sharing to installed web apps.

Can I use my voice with Alongside?

Yes. You can use your voice to capture memories and ask Alongside questions. Alongside transcribes your speech and uses the resulting text to make your memories searchable.

Can I type a memory instead?

Yes. You can capture memories either by speaking or typing.

Can I ask Alongside questions in natural language?

Yes. You don't need to remember exactly what you originally said. Ask Alongside naturally, such as 'What size shoes is Jake wearing?' or 'Who offered to carpool on Thursdays?' Alongside searches your memories for the information that best matches your question.

Can Alongside remember when something happened?

Alongside can understand dates and relative time references such as today, yesterday, Friday, last Friday, and similar phrases. This helps you find memories based on when something happened.

What is RECALL?

RECALL lets you ask Alongside what you know about a particular person, place, subject, or situation. Instead of finding just one memory, Alongside can bring together related memories and summarize what you've previously remembered.

Can Alongside remember things about people?

Yes. When you clearly mention a person in a memory, Alongside can use that information to help you find related memories later. Alongside does not need you to manually organize memories into contact files or folders.

Is Alongside a notes app?

Alongside can store information like a notes app, but it is designed around remembering and finding information later. You don't have to organize memories into folders or remember exactly where you put something. Tell Alongside what you want to remember and ask for it later.

Is Alongside a chatbot?

Alongside uses AI to help you find information in your own memories, but it is designed specifically as a family memory assistant. Alongside's answers are grounded in the memories you have saved rather than acting as a general-purpose chatbot.

Can Alongside make things up?

Alongside is designed to answer from your saved memories. When Alongside does not have enough information to answer a question, it should tell you that it does not have that information rather than inventing an answer.

Can I see the memories Alongside used to answer a question?

Yes. Alongside can show the memory or memories that support an answer so you can see where the information came from.

Can I edit or delete a memory?

Yes. You can view, edit, and delete your saved memories. Deleted memories are removed from Alongside's retrieval system.

Does Alongside store my voice recordings?

No. Alongside sends your recording to a transcription service to turn it into text, then saves only the text. The original audio recording is not kept.

Is my information private?

Your memories are associated with your account and are intended to be accessible only to you. Alongside uses authenticated access and server-side user scoping to keep one user's memories separate from another user's memories. To transcribe speech, make memories searchable, and answer questions, memory text is processed by AI services.

Can I delete my account?

Yes. You can delete your account from the Account page. This permanently removes your account, your memories, and your question history.

Can I use Alongside on my phone?

Yes. Alongside is designed mobile-first and can be used from a smartphone. Alongside can also be installed as a progressive web app on supported devices.

Can I use Alongside on a computer?

Yes. Alongside can be accessed through a web browser on supported desktop computers.

Does Alongside work with iPhone?

Yes. Alongside is designed to work in a mobile web browser and can be installed on supported iPhones as a web app.

Does Alongside work with Android?

Yes. Alongside is designed to work in a mobile web browser and can be installed on supported Android devices as a web app.

How much does Alongside cost?

Alongside doesn't have a published pricing page yet. Plan and subscription details will be shared on alongside.family when they're available.

What can I use Alongside to remember?

Anything you don't want to forget. For example, you can remember something someone told you, a child's shoe size, a carpool arrangement, a teacher's or coach's note, a birthday, a gift idea, something a grandparent mentioned, a recommendation, a detail about a product you're considering, something you learned, or an important detail from a conversation.

Do I need to organize my memories?

No. Alongside is designed so you don't have to manually organize everything. Capture what matters and ask Alongside for it later.

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